Terms & Conditions

1. Acceptance of these terms

These Terms & Conditions (“Terms”) form a binding agreement between you and Relearns Technologies LLP (“Relearns”, “we”, “us”). By accessing or using our website or the Relearns platform (the “Service”), you agree to be bound by these Terms and by our Privacy Policy.

2. Eligibility and accounts

Relearns is sold to schools and other educational institutions. The school (“Customer”) enters into a subscription agreement with Relearns and is responsible for issuing accounts to its principals, teachers, students, parents, and staff (“End Users”). End Users must keep their credentials confidential and are responsible for activity on their accounts.

Students who are minors may use the Service only after their school has obtained any consent required from a parent or legal guardian under applicable law, including the Digital Personal Data Protection Act, 2023 (India).

3. The Service

We grant the Customer a limited, non-exclusive, non-transferable, revocable right to access and use the Service during the subscription term, solely for the Customer’s internal educational purposes and in accordance with these Terms.

We may update, improve, or modify the Service from time to time. We will not materially reduce core functionality during a paid subscription term without notice.

4. Acceptable use

You agree not to:

• Use the Service to violate any law or third-party right;
• Upload content that is unlawful, harmful, defamatory, obscene, or infringing;
• Attempt to gain unauthorised access to the Service or its underlying systems;
• Probe, scan, reverse-engineer, or interfere with the Service except as permitted by law;
• Use the Service to send unsolicited communications or for purposes unrelated to education;
• Resell, sublicense, or commercially exploit the Service without our written permission.

5. Customer data

As between the parties, the Customer owns all data and content that it or its End Users upload to the Service (“Customer Data”). The Customer grants Relearns a limited licence to host, process, and display Customer Data solely to provide and improve the Service, and to meet legal obligations.

The Customer is responsible for the accuracy, quality, and legality of Customer Data and for obtaining any required consents from End Users and parents.

6. Fees, billing, and taxes

Subscription fees are as set out in the order form or invoice agreed with the Customer. Fees are exclusive of taxes (GST, VAT, and similar), which are payable additionally where applicable. Invoices are payable within the period stated on the invoice (default: 15 days). Overdue amounts may attract simple interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.

Except where required by law, fees are non-refundable once paid. We may suspend the Service for non-payment after written notice.

7. Term and termination

Subscriptions run for the term agreed in the order form and renew automatically for like terms unless either party gives written notice of non-renewal at least 30 days before the end of the current term.

Either party may terminate for material breach not cured within 30 days of written notice. On termination, access to the Service ends and we will, on written request received within 30 days of termination, make Customer Data available for export in a commonly used format. After that period, we may delete Customer Data subject to our backup retention.

8. Intellectual property

Relearns and its licensors retain all right, title, and interest in and to the Service, including all software, designs, content, trademarks, and documentation. No rights are granted other than those expressly stated in these Terms.

Feedback or suggestions you provide may be used by Relearns without restriction or compensation.

9. Confidentiality

Each party agrees to protect the other’s confidential information with the same care it uses for its own confidential information (and not less than reasonable care), and to use it only as needed under these Terms. This obligation does not apply to information that is public, independently developed, or required to be disclosed by law.

10. Warranties and disclaimers

We will provide the Service with reasonable skill and care. Except as expressly stated, the Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

11. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, or data. Each party’s aggregate liability under or in connection with these Terms is capped at the fees paid by the Customer to Relearns in the 12 months preceding the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law (such as for gross negligence, wilful misconduct, or fraud).

12. Indemnity

The Customer will defend and indemnify Relearns against third-party claims arising from Customer Data or use of the Service in breach of these Terms. Relearns will defend and indemnify the Customer against third-party claims that the Service, when used as permitted, infringes a third party’s intellectual-property rights.

13. Force majeure

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including natural disasters, war, civil unrest, government action, labour disputes, internet or utility failures, or pandemics.

14. Governing law and disputes

These Terms are governed by the laws of India. The parties submit to the exclusive jurisdiction of the competent courts in India for any dispute arising under or in connection with these Terms, save that either party may seek urgent injunctive relief in any competent court.

15. Changes

We may update these Terms from time to time. We will notify Customers of material changes by email or in-product notice. Continued use of the Service after the effective date of the updated Terms constitutes acceptance.

16. Contact

Questions about these Terms? support@relearns.in.